Returns, Cancellation, & Refunds policy

You are entitled to cancel your order before the order ships, without giving any reason for doing so.

The deadline for canceling an order is once the product is sent dropped off to the mail carrier service for delivery. Once the order is shipped, all sales are final, and no returns can be completed.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement before the order ships.

You can inform us of your decision by e-mail: wiredhae@gmail.com or text at: 503-673-8431

If you cancel before the order ships, you will reimbursed no later then 14 days after cancellation. We will use the same means of payment as you used for the order, and you will not incur any cancellation fees.

Conditions for cancellation:

In order for the goods to be eligible for a cancellation, please make sure that:

  • The goods were purchased in the last 30 days.

  • The goods have not yet been shipped.

The following goods cannot be cancelled:

  • Goods that have already been shipped to their destination.

  • The supply of goods made to your specifications and clearly personalized.

We reserve the right to refuse cancellation of any merchandise that does not meet the above conditions for cancellation at our sole discretion.

Returning Goods

In the very rare event that an order is eligible for a return, you will be responsible for the cost and risk of returning the goods to us. You will be supplied the return address.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery. In this rae even of a return, you will be refunded 30

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail wiredhae@gmail.com